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  1. Help Center
  2. Troubleshooting

Troubleshooting

Frequent issues

  • Why can't I see my Facebook friends?
  • Why didn't my profile picture change in Trivia Deluxe if I already changed it on Facebook?
  • Why didn't I receive my award?
  • How can I take a screenshot?
  • What do I do if the game crashes or freezes?
  • I forgot my password, how can I recover it?
See all 10 articles

Problems with my account

  • Why did I lose my account progress?
  • Do I lose my progress if I uninstall and reinstall the application?

Purchases issues

  • What do I do if I had a problem with a purchase?
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